There are many things to love about the Toshiba L675. The screen is fantastic. It's bright and wide and clear and easy to read. I also like the traditional PC numeric keypad to my right. As a former bookkeeper, it makes adding up lots of numbers easy work. The Toshiba L675 has lots of memory, and as an architectural historian and writer, I need that. My last laptop had more than 30,000 high-res photos. This new laptop has plenty of space for ten times that many photos.However, if I had to buy a $700 laptop again, I think I would spend my hard-earned dollars elsewhere. I've already had a significant problem for which I had to talk to tech support (in the Philippines) and their remedy was not impressive. In short, if this problem (discussed below) is not resolved, I have learned that it will be my personal responsibility to reformat the computer and reload all software and only then will Toshiba pay for return shipping. And then, it's a two-to-four week wait before I have a laptop again.The problem: The Toshiba laptop gets into some kind of weird loop where it will not allow me to type normally. Keystrokes do not result in letters appearing onscreen. I type at 100 wpm and yet when this problem arises, I have no choice but to type about four words per minute, pressing each keystroke slowly and then waiting for the corresponding letter to appear on screen. It's bizarre and maddening. One day, I was ready to take the laptop outside to the woodshed and "fix" it, once and for all with my 20-pound sledgehammer. I'm a writer and I can not tolerate an ill-behaved, recalcitrant laptop.In desperation, I called Toshiba and after the obligatory 24-minute hold, I reached "Miguel."Toshiba's solution is this: About once every 7-10 days (when the problem occurs), I have to turn the computer off, remove the battery, depress the start button for 15 seconds (to completely drain any power) and then restart the computer sans battery. After following this procedure, Lappy returns to normality.I'm disappointed that this is Toshiba's best solution to this odd problem. I'm disappointed that if I grow weary of this maddening problem, I have to deal with reformatting the computer and fiddling around with it for who knows how long.However, this purchase represented a tremendous investment. I feel stuck. And so I continue, about once every 7-10 days, turning off the computer, removing the battery, depressing the start button for 15 seconds...In the meantime, I had the hard drive on my old laptop replaced. When you have a Toshiba, it's good to keep a spare laptop in the house.Rose Thornton
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